- shipping
- step 1. you make your order
- step 2. the store team process your order within 12hrs and pass it to the warehouse
- step 3. warehouse makes a shipping label and dispatches your parcel within 48hrs of processing
- step 4. your parcel arrives in 3-12 business days depending on where you are in Australia, or 5-21 days if you are in USA or international
30 day money back guarantee
step 1. you receive your order and decide for whatever reason you want to return it within the first 30 days
step 2. you tell us you want to return it, so we make a prepaid shipping label and send it to you
step 3. you print the prepaid shipping label at home, officeworks, or just go straight to Auspost and they'll print it for you (free)
step 4. you bring it to Auspost or your local post office, and post it to Suite 1198 / 138-148 Main St, Croydon 3136
step 5. send us a screenshot of tracking, and once it's delivered and we check the package to make sure it's in reasonable condition, we release your refund, minus cost of return shipping ($15)